Return & Refund Policy
Company Name: Fourved
Email: admin@fourved.com
Mobile: +91-8058988999
Effective Date: [01/01/2026]

1. Introduction
This Return & Refund Policy governs all purchases made through Fourved.com (“Platform”).
Fourved operates as a marketplace connecting buyers and independent sellers (“Vendors”).
All returns, refunds, and replacements are subject to the terms mentioned below and are primarily managed by the Vendor.

2. Nature of Platform
Fourved acts only as a technology facilitator and does not:
Manufacture products
Own inventory (unless clearly stated)
Control seller-specific return decisions
All return/refund decisions are made at the sole discretion of the Vendor, in accordance with their policies and applicable law.

3. Eligibility for Return
A product may be eligible for return only if:
✔ Delivered product is damaged
✔ Wrong item received
✔ Manufacturing defect (verified)
✔ Product missing parts
✔ Item received not as described
⚠️ Returns are NOT accepted for:
Customized or made-to-order products
Electrical items once installed
Used or damaged products
Items without original packaging
Clearance or discounted items
Perishable or consumable goods

4. Return Request Process
To request a return:
Email us at admin@fourved.com
Mention:
Order ID
Product name
Reason for return
Clear photos or video proof
Request must be raised within 3–7 days of delivery (as per product policy)
Requests submitted after the allowed period will not be accepted.

5. Return Approval
✔ Return requests are reviewed by the Vendor
✔ Approval or rejection is at Vendor’s discretion
✔ Fourved reserves the right to reject false or invalid claims
Once approved:
Pickup may be arranged OR
Customer may be asked to self-ship the product

6. Refund Policy
Refunds will be processed only after:
✔ Returned product is received
✔ Quality inspection is completed
✔ Vendor approval is granted
Refund Method:
Original payment method
Bank transfer
Wallet (if applicable)
Refund Timeline:
⏱ 7–10 business days after approval

7. Shipping Charges
Shipping charges are non-refundable
Return shipping cost may be:
Paid by buyer, or
Deducted from refund
(depending on seller policy)

8. Cancellation Policy
Order Cancellation:
Allowed before dispatch only
Once shipped, cancellation is not allowed
Vendor Rights:
Vendors reserve the right to cancel orders due to:
Stock unavailability
Pricing errors
Payment issues
Suspicious activity

9. Non-Returnable Items
The following items are strictly non-returnable:
Electrical & electronic items once used
Industrial & hardware tools after installation
Custom-made or bulk orders
Items damaged due to misuse

10. Limitation of Liability
Fourved shall not be liable for:
Product quality issues
Seller warranty claims
Installation or usage issues
Indirect or consequential losses
Maximum liability shall not exceed the order value.

11. Fraud Prevention
Any misuse of return/refund policy including:
False claims
Repeated returns
Damaged returns
May result in:
❌ Account suspension
❌ Order cancellation
❌ Legal action

12. Governing Law
This policy shall be governed by the laws of India.
All disputes shall be subject to the jurisdiction of Ahmedabad, Gujarat courts only.

13. Contact Information
📧 Email: admin@fourved.com
📞 Phone: +91-8058988999
🏢 Company: Fourved